Each morning, I recite the Four Agreements (old Toltec Wisdom):

1. Be impeccable with your words.

2. Don’t take anything personally.

3. Don’t make assumptions.

4. Always do your best.

Now, I wish I had come up with these incredibly simple - but powerful - agreements, but I did not. Don Miguel Ruiz published The Four Agreements in 1997. Growing up in rural Mexico, Don Miguel was the son of a Toltec faith healer, and the grandson of a Toltec shaman - or nagual. Despite growing up in such a faith based culture, he went on to practice neurosurgery in Tijuana until he was involved in a near-fatal car crash. He left medicine and began to study life and humanity through the lens of the Toltec teachings. 

According to The Four Agreements, when we are born, we learn all the rules and values our family and society have. They impose these rules and values onto us through a punishment and reward system - like how we train animals, for example dogs. Where our true nature is to love and explore life, we learn what others think we should be and are forced to change. If we do the “right” thing, we are rewarded. If we do the “wrong” thing, we are punished.

Over the course of our lifetimes, we are domesticated into who society and our family think we should be and we lose that ability to be truly happy. 

In the years since first reading this book, I’ve started each day reciting The Four Agreements to remind myself of who I am - the real me. And to practice strong tools to stand in the world in an authentic and anchored way. While this has helped me in my personal life tremendously, it has also helped me in my professional life. 

When we strive to be our authentic self in business, we are better capable of building businesses and having careers that fulfill us and the people around us. By practicing The Four Agreements in my business, I’ve been able to alter the way I do business. Instead of focusing on the outcome of my sales efforts, I focus on the outcome of my words and thoughts, and how they affect my clients in a positive way, which ends up affecting my sales. 

1. Be impeccable with your words. 

This first agreement is probably the hardest to do, but to complete the other agreements, you have to start with this one. It is the foundation of the four agreements. Your words are a reflection of who you are. If you speak rudely, if you cut people with your words, or don’t follow through with your promises, how will anyone be able to trust what you say? Clients, employees, and consultants will retreat from working with you. 

If you say you’re going to do something, you better do it - even if it costs you. Prove your worth by proving your integrity. 

2. Don’t take anything personally.

When you’re impeccable with your words, you don’t have to take anything personally. If you have a client, business partner, or family member that’s working against you, you might feel like giving up. But if you know that when you say something you’re going to do it, even if it costs you, and you don’t take what they’re saying personally, nothing can stop you from achieving what you dream of. People who don’t know they’ve been domesticated don’t know that their actions are a result of the rules and values placed on them. But you do know. You can see through those rules and values and identify what you want out of life. 

You know the rules and values that govern you. Don’t let the words and actions of others take away from that.

3. Don’t make assumptions.

I don’t know about you, but this one is really hard - especially when you’re neurodivergent like me and don’t necessarily interpret situations correctly. It can be especially hard not to make assumptions when you’re close to that person - but those are the moments it’s even more important not to.

If someone in your life acts a certain way, take it for what it is. Don’t read into it. If your contract client asks for a rewrite of their social media posts, don’t assume you did it wrong. Maybe they just wanted it to reflect something that just happened. When someone has to cancel an important call with you, don’t assume they are trying to get out of it to be malicious.

Making assumptions about a certain situation generally just leads to further assumptions. Be assertive. Be impeccable with your words and ask the person outright what they mean if you need clarification (something neurodivergents often do).

4. Always do your best.

If you’re impeccable with your words, don’t take anything personally, and don’t make assumptions, you will be doing your best. As long as you’re always striving to do your best, you can’t fault yourself for where you land. If you’ve been working hard to launch a new business and it doesn’t take off on day one, you still did your best and that’s more important than the outcome of that day. 

So how does this really relate to business? Business is all about making connections and promises. You’re trying to get someone to buy something from you, to work with you, to trust you and to enter into a relationship with you - coaching, courses, nail polish, etc. They have to trust you to buy something. For instance, let’s say you sell contract templates for small businesses. When you’re advertising your offering, your words better reflect exactly what you’re promising. The templates have to be useful for people in specific states or countries, or the customer will accuse you of lying. If someone buys your template package and there’s a problem, you have to show up and help, even if it costs you profits. It will save you money in the long run because your reputation will be intact. 

Additionally, these four agreements will help you navigate your business, professional life, and personal life more easily. When you show up as someone who follows those principles, it will show. People will see it and your integrity and the quality of your work will have them come back for more.